Backoffice agent – Contract admin

Monterrey, Mexico
About this position:

Are you looking for a position in which you can fully exploit your commercial, analytical, and technical skills?  Do you want to do this in an ambitious, fast-growing, international company with a friendly and inclusive culture? Then this might be your chance to become a part of our MP service team!

In this role you will quote service contracts, spare parts and consumables, confirm purchase orders, bill and control FCST of service contracts, while using different CRM systems.


What are your responsibilities?

Quote Service Contracts / Spare parts and consumables

Confirmation of Purchase orders

Update control spread sheets

Billing of Service Contracts

Control FCST of Service Contracts (Medium term)

Manage Sales Force reports (Medium Term)


What do you need to be successful in this role?

Positive and customer service attitude oriented

A higher degree in administration or industrial and systems engineering

+3 years of experience in a similar role

80% English language


Great to have? 

Experience with Sales Force, SAP or another CRM system

Interest in complex scientific and analytical instrumentation.

Customer Service course or diploma


When you join?

Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.

We value entrepreneurship and commitment by offering real career possibilities.

You become part of a growing company where you can shape the future of our work processes.

Excellent work life balance, Competitive benefits.



Please click APPLY NOW to submit your CV and cover letter.


Our Fields of Expertise

  • Research & Development
  • Customer Support
  • Sales & Marketing
  • Integrated Supply Chain
  • Staff (HR, Finance, Legal, IT)