Technical Author

Malvern, GB
About this position:

From forensics to nanotechnology, our analytical systems and solutions help the world’s top researchers do ground-breaking work on the small things that make big things possible. We’re after enquiring minds, imaginative thinkers, and proud geeks. Those who are irresistibly drawn to hard problems others can’t crack. Those who are always thinking ‘what if…’. Does this sound like you? Then read on….

Job Title: Technical Author

Location: Malvern, UK (Minimum of 2 days each week in the office)

Are you able to write exemplary content for our scientific and technical audience? Are you looking for a position that gives you the opportunity to add real value to our customers’ experience? Do you want to do this in an ambitious, fast-growing, international company with a friendly and inclusive culture? Then this might be your chance to become a part of our global Product Documentation team!

We need a technical author who’s passionate about the profession. We want you to use your self-motivated and methodical approach to help us create concise and engaging customer-facing content. Working within the R&D group you’ll enjoy a unique opportunity to write about our diverse range of scientific products and solutions.

What are your responsibilities?

  • Writing and improving content on how to install, use and verify of our products

  • Creating digital and hardcopy outputs: documents, help, e-learning and user guides

  • Producing video, graphical and photographic supporting material

  • Working to the company writing style, for a global audience

  • Using existing authoring systems and exploring new tools

  • Maintaining content on our information sharing platforms

  • Regular collaboration with other teams, such as Customer Service

What do you need to be successful in this role?

  • A relevant degree, ideally with a writing, analytical, or STEM focus

  • Team spirit, meticulous attention to detail, innate curiosity

  • 3+ years’ experience in a Technical Author role (software/hardware)

  • Proven ability with tools like Madcap Flare, Git, Adobe CC, Jira

  • Experience of topic-based writing, single-sourcing, content reuse

  • Understanding of HTML/CSS

Great to have?

  • A passion for technical writing and an interest in continued learning

  • Experience of working within an Agile software development environment

  • Understanding of laboratory-based scientific instrumentation or software testing

  • Knowledge of e-learning tools such as Articulate 360

  • The ability to spot a typo at a thousand paces

When you join?

  • Your career will take off with a comprehensive induction programme. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.

  • We value entrepreneurship and commitment by offering real career possibilities.

  • You become part of a growing company where you can shape the future of our work processes.

  • Flexi-time (core hours 10.00am – 12.00pm and 2.00pm – 3.00pm) to help you to achieve a good work-life balance.


Please click APPLY NOW to submit your CV and cover letter.


Posted 30+ Days Ago
Job ID: 4602