Customer Support

For our customers, Customer Support is an important face of the company. The Customer Support job family is comprised of all employees that participate in the research, engineering, and development of customer service solutions.

Malvern Panalytical equipment plays a key role in advanced industry and research applications, which makes maximum uptime and a short downtime essential. Malvern Panalytical therefore places high priority on customer support, with a network of service centers covering more countries than that of any other manufacturer. Working at customer support is very diverse. You get to travel to customers all over the world, and get the opportunity to test products in the field, and you are often in direct touch with our customers.

We have three main job families within the department:

Application engineers, who handle the performance optimization and integration;
Field service engineers who handle the maintenance of our systems at the customer site;
Customer support specialists who answers complex questions from their colleagues in the field, and develop, execute and continuously improve training courses for Field Service Engineers and Customers.

Do you want to learn more about our Customer Support department? Check out our current job openings!

Careers

9 Results

  • Customer Support Engineer

    Home-Based, UK
    Are you able to install, repair and fix Market-leading complex instrumentation? Are you looking for a position in which you can be challenged,...
  • Application Specialist – PAS

    Boston, USA
    Do you want to step into a high-tech world with a strong focus on innovation? Are you able to bring scientific excellence to...
  • Technical Specialist XRF

    Westborough, USA
    Do you want to step into a high-tech world with a strong focus on innovation? Are you able to bring scientific excellence to...
  • Customer Support Specialist

    Almelo, The Netherlands
    We are looking for an ambitious Customer Support Specialist who sees a challenge in supporting our global customer support organization from a technical...
  • Customer Support Engineer – Houston

    Home-Based, USA
    Are you able to solve problems and demonstrate your determination to get results ? Are you looking for a position in which you...
  • Customer Support Engineer – New Orleans

    Home-Based, USA
    Are you able to solve problems and demonstrate your determination to get results ? Are you looking for a position in which you...
  • Customer Support Dispatch Scheduler

    Home-Based, USA
    Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which...
  • Customer Support Engineer – Chattanooga, TN

    Home-Based, USA
    Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which...
  • Field Service Engineer

    Field-Based Ontario Region, Canada
    Malvern Panalytical is a leading provider of scientific instrumentation for the measurement of elemental concentrations, crystallographic structure, molecular structure, remote sensing, rheology, particle...