Customer Support

For our customers, Customer Support is an important face of the company. The Customer Support job family is comprised of all employees that participate in the research, engineering, and development of customer service solutions.

Malvern Panalytical equipment plays a key role in advanced industry and research applications, which makes maximum uptime and a short downtime essential. Malvern Panalytical therefore places high priority on customer support, with a network of service centers covering more countries than that of any other manufacturer. Working at customer support is very diverse. You get to travel to customers all over the world, and get the opportunity to test products in the field, and you are often in direct touch with our customers.

We have three main job families within the department:

Application engineers, who handle the performance optimization and integration;
Field service engineers who handle the maintenance of our systems at the customer site;
Customer support specialists who answers complex questions from their colleagues in the field, and develop, execute and continuously improve training courses for Field Service Engineers and Customers.

Do you want to learn more about our Customer Support department? Check out our current job openings!

Careers

10 Results

  • Customer Support Services Sales Specialist

    Home-Based, USA
  • Customer Support Engineer

    Kassel, Germany
  • Call Dispatch / Administrator Nordic

    Sweden – Kista office
  • Customer Support Specialist

    Almelo, The Netherlands
    Do you want to step into a high-tech world with a strong focus on innovation? Are you looking for a position in which...
  • Customer Service Manager Benelux

    Eindhoven, The Netherlands
    Do you want to step into a high tech world where you can play an important role in Customer Service in The Netherlands,...
  • Customer Support Engineer LATAM

    Bogota
  • Customer Support Dispatch Scheduler

    USA_Home Working
    Are you looking for a position in which you can fully exploit your customer service skills?  Do you want to do this in...
  • Application Specialist – PAS

    Boston, USA
    Are you able to bring scientific excellence to a complex instrumentation setting? Are you looking for a position in which allows you to...
  • Customer Support Engineer – New Orleans

    Home-Based, USA
    Are you able to solve problems and demonstrate your determination to get results ? Are you looking for a position in which you...